TCSD
regularly monitors and tests the water quality.
Our tests indicate our water quality is of very
high quality. Annually, we are required by law to
complete a water quality test report which is mailed
to every customer in April.
Question:
How
do I turn my water off in an emergency?
Answer:
There
are two locations to turn off your water. First,
a valve is on your line before it goes into your
house. Second, if the emergency is between the meter
and your house there is a valve in the ground just
after your meter in a round green valve box that
can be turned off.
Question:
How
can I reduce my water usage and decrease my water
bill?
Answer:
In
most cases, a high water bill is directly related
to your landscape irrigation practices. Don't over
water and don't water too frequently. Step on the
grass: if it rebounds, wait another day to water
it. In addition, the following are major uses of
water:
Outdoor
watering
10
gallons per minute
Washing
machine
60
gallons per minute
Tub
bath (full)
36
gallons
Shower
with water running
25
gallons
Shaving
with water running
20
gallons
Automatic
dishwasher
16
gallons
Question:
Our
water smells musty or has too much chlorine in
it, what is wrong with it?
Answer:
A
musty odor or water that smells like chlorine, usually
indicates low usage areas need to be flushed. Other
factors which cause the odor are naturally occurring
minerals and/or algae. The California Department
of Health Services requires the District to maintain
a certain level of chlorine in the water to ensure
that it remains bacteria free. This small amount
of chlorine is harmless to people.
Question:
My
water has been turned off. How long before it
will be turned on again?
Answer:
As
soon as the repair is made or the preventive maintenance
is complete. We made an effort to contact you and
left a note on your door. If your water was turned
off for non-payment, please contact the Administration
Office.